Maintenance Contracts

Maintenance Contracts

We offer a full service and maintenance of electric and manual gates both that we have installed and ones we have adopted.

Since the warranty period has expired you have the option to take out a maintenance service contract for your installation. During the maintenance contract we will visit your property either once or twice dependant on cover to carry out routine preventative maintenance in accordance with the manufacturers specifications.

Why do I need our gates serviced?

  • A gate moving back and forth continuously needs lubrication to keep it running smoothly to prevent further wear and tear.
  • Insects get everywhere, including slugs in the control panel. The damage caused by one single slug can cost you three times more than the cost of the service.
  • Maintaining your warranty.
  • Changes in your lifestyle, family changes may need extra safety protection that you may not be aware of. Safety checks of existing system.
  • This annual visit is a good time to change entry codes or add remote controls or make improvements.
  • Reduce the cost of a breakdown if you have a service agreement in place.

We offer a fully scheduled service, every 6 or 12 months, we will call to arrange a time and date to suit you.

We recommend service visits after the system has been in place for 12months, for the following reasons:

1. Wear and tear

Whilst we forget that the gates are there, working everyday in all weathers, we may need to be reminded that with anything moving back and forth without question and without any grease, there is a certain amount of wear and tear. Gates will often drop and need adjustment both to continue to work as well as the day they were installed, but also may not be working safely.

2.Insect infestation

One of the key reasons for breakdowns is the infestation of insects. Spiders build webs over the photocells stopping them from working and slugs manage to get into a virtually sealed box and crawl across the live part of the control board making it go bang! Even on a brand new system this can happen and is not covered on the warranty of gates.

3.Maintaining your warranty

Some companies offer warranties of up to three years, but if the service hasn't been carried out this warranty will be invalid.

4. Safety

For us, the safety of your electric gate system is paramount; as it is for you the home owner, and therefore if we feel a new safety product would significantly increase the safety of a system we will provide details of the new product to you and the relevant costs. When we service your gates we also perform several safety tests to make sure your gates still perform safely and won’t be a danger to your family or property. We will test all the safety systems you have in place already and replace any faulty or worn items. Your life changes affect the amount of safety needed on your gates.

5. Improvement

Before we visit your home or office to service your electric gate system, we will talk through any problems you may be having with the gates. We can also consider specific upgrades and adjustments you would like carried out while we are on site; this may range from a simple code change, additional remote controls or even the addition of extra safety cells or an intercom.

6. Guarantee your call out

No one wants to keep repairing something that isn't looked after and the trend to only support systems that are looked after are growing, so if you are not covered by a maintenance schedule, you may not be able to get a gate company to come out to you.